Step Inside the Collaborative Zone

Michelle Rigual, Library Director, University of New Mexico Law Library

To match the diversity of its patrons, the University of New Mexico Law Library has embraced diversity in its spaces. As a follow up to Friday’s session on the 21st Century Law Library, we’ll take a virtual guided tour through UNM’s recently-created Collaborative Zone and discuss how facilities changes reflect trends in legal education and libraries as well as local idiosyncrasies.

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Deep Dive Part 2

Developing Cultural Intelligence: Working Effectively Across Cultures   [AGLM]

Dr. Michele A. L. Villagran Lecturer, University of North Texas / CEO, CulturalCo

It is not enough to simply be ‘aware’ anymore. We must go beyond our own self-awareness and awareness of others to understand the impacts of how we work and interact effectively in culturally diverse situations, whether domestic or global. As the information profession operates in an ever changing, global environment, we need to be prepared to handle any diverse situation. As our workforces become more diverse, we face an even greater challenge and problem: that is how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence. Cultural intelligence is a person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context. Cultural intelligence is not specific to a particular culture – rather it focuses on the capability to function effectively in culturally diverse situations. This session will discuss an overview of cultural intelligence (CQ) and its application within the information profession; specifically look at its application to change. Cultural intelligence allows information professionals to reinvent themselves by understanding their CQ, and applying differing techniques within the workplace when involved with culturally diverse situations and confronted with change. In order to understand how to increase an individual’s CQ, one must begin by understanding the four factors or sub-dimensions of CQ. Each of these factors relates specifically to cultural challenges: drive, knowledge, strategy and action. This session is designed for any individual that interacts with diverse cultures (ethnic, national, generational, and organizational cultures) and the concept can be applied to any organizational segment (academia, corporate, public etc).

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Deep Dive Part 1

Developing Cultural Intelligence: Working Effectively Across Cultures

Dr. Michele A. L. Villagran, Lecturer, University of North Texas / CEO, CulturalCo

It is not enough to simply be ‘aware’ anymore. We must go beyond our own self-awareness and awareness of others to understand the impacts of how we work and interact effectively in culturally diverse situations, whether domestic or global. As the information profession operates in an ever changing, global environment, we need to be prepared to handle any diverse situation. As our workforces become more diverse, we face an even greater challenge and problem: that is how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence. Cultural intelligence is a person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context. Cultural intelligence is not specific to a particular culture – rather it focuses on the capability to function effectively in culturally diverse situations. This session will discuss an overview of cultural intelligence (CQ) and its application within the information profession; specifically look at its application to change. Cultural intelligence allows information professionals to reinvent themselves by understanding their CQ, and applying differing techniques within the workplace when involved with culturally diverse situations and confronted with change. In order to understand how to increase an individual’s CQ, one must begin by understanding the four factors or sub-dimensions of CQ. Each of these factors relates specifically to cultural challenges: drive, knowledge, strategy and action. This session is designed for any individual that interacts with diverse cultures (ethnic, national, generational, and organizational cultures) and the concept can be applied to any organizational segment (academia, corporate, public etc).

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Free and Low Cost Tech Tools for Law Librarians

Emily Lawson Reference Librarian, University of Houston Law Center O'Quinn Law Library; Dan Donahue International and Foreign Law Librarian, University of Houston Law Center O'Quinn Law Library

This program will feature a variety of free and low cost technology tools that can be used by all types of law librarians to assist with tasks such as teaching, marketing, time management, information organization, and research.

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Putting the “Person” back into “Personnel”: Emotional Intelligence in Law Libraries

Sherri Thomas, Assistant Director, University of New Mexico Law Library

Law libraries are institutions with the essential mission of serving diverse and demanding patron bases. In these times of budgetary crunches, libraries are carrying their same levels of service, but with fewer personnel. Many times delegation of responsibilities does not depend on assessing what individual in the institution will excel at a task, but more often on who has less on their plate overflowing plates. Without considering the person that is taking the task and only focusing on task completion poor attitudes take root, which immediately create discord between supervisors and supervisees, and will eventually adversely affect library services. This article takes a look at how law library administrators can use emotional intelligence techniques to avoid managerial pitfalls and stay sane.

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Information Services without Boundaries

Blythe McCoy Librarian Relations Manager, Thomson Reuters

With the velocity and volume of information along with the constant change in technology in today’s market, Information Services Departments must think, act, manage and share information strategically to make an impact within business units and across the organization. The value of these services must be proven often. We will explore ideas and strategies that will leverage the impact the Information Services Department makes across your business—New and strategic ways to deliver valuable information and insight, going beyond the reactive approach to information services, how to leverage resources to benefit non-traditional business units, ways to collaborate with various stakeholders to show your value.

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Greg Lambert, AALL President, Chief Knowledge Services Officer, Jackson Walker LLP, Houston

SWALL and HALL are honored to welcome the president of American Association of Law Librarians to provide an update on the state of our national association.

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Menu TBD.

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